The Crazy House
Our Policy

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Hotel policy



  1. Upon check-in, guests are kindly requested to provide their passports with valid entry visa or their identity card (for Vietnamese citizens) to reception. Hotel will keep one passport or 500,000 VND of deposit during guests’ staying.
  2. It’s strictly forbidden to bring weapons, explosives, inflammable, narcotics (drugs), prohibited goods, animals into the hotel.
  3. Guests are responsible to keep guests’ money and valuables or leaving them at hotel’s safety box.
  4. Guests should not permit to change the room or have more than the pre-approved number of people in the room.
  5. Visitors are not allowed to meet guests in the room. Use the living room to have meets visitors instead. However for a special case, it must be approved by receptionists before 22:00. After 22:00, please do not make noise.
  6. Please make sure to turn off the lights, the water taps, lock your windows and doors and keep the key in your possession  when leaving your room during your stay.
  7. Do not cook or iron clothes in the room for fire precautions in the hotel.
  8. Do not move furniture or equipment among rooms. Guests shall be liable for any losses, breakage or damage in the room.
  9. Please use the inside lock while in your room, particularly when sleeping.
  10. The hotel check out time is before 12:00 PM. Please lock the doors before coming back to the reception. Guests shall pay for 50% of room rate from 1:00 PM to 6:00 PM, 100% after 6:00 PM.